XSEED Games / Marvelous USA, Inc. Privacy Policy
Effective Date: February 26, 2026
XSEED Games / Marvelous USA, Inc. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our games and related services on mobile devices, PCs, and game consoles (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Scope of this Policy
This Privacy Policy applies to:
- Console games (including those distributed via console platform stores).
- PC games (including those distributed via digital storefronts).
- Mobile games (including those distributed via app stores such as Google Play and others).
- Any related online services, websites, or in-game features that link to this Privacy Policy.
Platform-specific privacy settings and options may also apply in addition to this Policy.
2. Information We Collect
We may collect the following categories of information, depending on the platform and features you use.
a) Information you provide to us
- Account information (such as username, display name, or platform ID) where accounts are supported.
- Contact information (such as email address) if you contact support, sign up for newsletters, or participate in surveys or promotions.
- Any other information you choose to provide in communications with us (such as support tickets or feedback).
b) Information collected automatically
When you use our Services, we and our service providers may automatically collect:
- Device information: device model, operating system, language, device settings, unique device identifiers (such as advertising identifiers on mobile).
- Usage and gameplay information: game version, game session length, in-game events, progression, purchases, and interactions.
- Log and diagnostic data: crash reports, performance data, and error logs.
- Approximate location: derived from IP address or region settings (we do not collect precise GPS location unless explicitly stated and consented to).
c) Information from third-party platforms
If you access our Services through a third-party platform (for example, a mobile app store, PC storefront, or console network), we may receive certain information from that platform, such as:
- Platform ID or gamertag/online ID.
- Basic profile information (such as profile name, avatar) as allowed by that platform’s privacy settings.
- Friends lists or social features, only if you explicitly grant permission through the platform.
3. Cookies, SDKs, and Similar Technologies
We and our partners use technologies such as cookies, software development kits (SDKs), and similar tools to:
- Enable core functionality (e.g., sign-in, save data).
- Perform analytics and measure engagement.
- Provide and measure advertisements (where enabled).
On mobile, this may include analytics and advertising SDKs. On PC and console, this may include telemetry tools and platform-provided analytics. You can manage certain tracking and advertising preferences through your device, browser, or platform settings (for example, “Limit Ad Tracking” or equivalent options).
4. How We Use Your Information
We use the information we collect for purposes such as:
- Operating and providing the Services, including enabling gameplay, saving progress, and matchmaking.
- Improving and optimizing the Services, including monitoring performance, fixing bugs, and developing new features.
- Personalizing your experience, such as recommending content or adjusting difficulty and in‑game offers if such options are available.
- Providing customer support and responding to your inquiries.
- Enabling social features, leaderboards, and multiplayer (where available).
- Showing and measuring advertisements in our games or related services (where enabled and in accordance with applicable laws and platform rules).
- Preventing fraud, cheating, and misuse, and maintaining the security and integrity of the Services.
- Complying with legal obligations and enforcing our terms.
5. Legal Bases (Where Applicable)
Where required by law (for example, in the European Economic Area, UK, or similar jurisdictions), we rely on one or more of the following legal bases to process your personal data:
- Performance of a contract (to provide the Services you request).
- Legitimate interests (such as security, fraud prevention, and improving the Services).
- Compliance with legal obligations.
- Your consent (for example, for certain types of analytics or personalized advertising, where required).
You may withdraw consent at any time via in‑game settings, device settings, or by contacting us, where applicable.
6. How We Share Information
We may share information in the following circumstances:
- Service providers: With third-party companies that process data on our behalf to provide services such as hosting, analytics, customer support, and ad delivery.
- Platform providers: With mobile, PC, and console platform operators to enable platform features (e.g., achievements, leaderboards, cloud saves, purchases) and to comply with their policies.
- Other players: Limited profile or gameplay information (such as username, avatar, and match history) may be visible to other players in social or multiplayer features.
- Business transfers: In connection with a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of the business assets.
- Legal requirements: Where we are required to do so by law, court order, or governmental authority, or where we believe it is necessary to protect our rights, safety, or property, or that of others.
We do not sell personal information in the sense of “sale” defined under many privacy laws. If applicable laws consider certain data sharing as a “sale” or “sharing,” we will provide the required notices and options.
7. Advertising and Analytics
Some versions of our games may include advertising or use analytics tools.
- Analytics: We use analytics services to understand how our games are used, improve gameplay, and measure performance.
- Advertising: Where advertising is present, ad partners may use identifiers (such as mobile advertising IDs or platform IDs) and other data to provide contextual or, where permitted, personalized ads.
You can typically control certain advertising preferences:
- On mobile devices, through your device’s advertising settings.
- On consoles and some PC platforms, through platform privacy and advertising settings.
- In some cases, through in‑game settings or consent tools, where available.
Where required, we will obtain your consent before enabling certain analytics or personalized advertising features.
8. Children’s Privacy
Our Services are not directed to children under the age specified by applicable law (for example, under 13 in many jurisdictions), and we do not knowingly collect personal information from children without appropriate parental consent.
If we learn that we have collected personal information from a child without verifiable parental consent where required, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us using the “Contact Us” details below.
Some platforms and stores may offer age-based controls or ratings; we follow the applicable platform rules regarding age ratings and child-directed content.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- For as long as you have an active account or continue to use our Services.
- For as long as needed to provide customer support or resolve disputes.
- For as long as required to comply with legal obligations or enforce our agreements.
We may retain aggregated or anonymized data that does not identify you for longer periods for analytics, reporting, and service improvement.
10. International Data Transfers
Your information may be stored and processed in countries other than your own. These countries may have different data protection laws than your country of residence.
Where required, we implement appropriate safeguards for international transfers, such as standard contractual clauses or other lawful mechanisms, to help ensure that your personal data remains protected.
11. Your Rights and Choices
Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to certain types of processing, including profiling.
- Portability: Request a copy of your data in a commonly used format where technically feasible.
- Consent withdrawal: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information in the “Contact Us” section. We may ask you to verify your identity before responding.
You can also use platform or device tools (for example, console privacy settings or mobile OS privacy controls) to manage certain data and privacy preferences.
12. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. These measures may include encryption in transit, access controls, and regular security reviews.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
13. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or content, or may integrate with third-party features (such as social media or platform services). This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services you use.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. In the case of material changes, we may provide additional notice (such as an in‑game notice, platform notification, or email, where appropriate).
Your continued use of the Services after the updated Privacy Policy becomes effective will mean you accept those changes.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your rights, please contact us at:
XSEED Games / Marvelous USA, Inc.
Support: https://marvelous-usa.com/contact/
Address: 3625 Del Amo Blvd. Suite 205. Torrance, CA 90503 USA
Website: https://marvelous-usa.com/